You can now manage all aspects of your membership online. Book a group fitness class, a swimming lesson, check lane availabilities and update your payment details from any device.
How to set up your customer portal account:
- Click on the button of the centre where you hold your membership
- Your username will be the email address you signed up with
- Your password will need to be updated. Click forgot / username password, and follow the steps to re-set. You will need your email address for this step.
- Once your password is re-set, you can log-in to your account dashboard and manage your membership
- Make sure you bookmark your account dashboard to easily book into group fitness classes, update personal details and manage all aspects of your membership
If you have any difficulties logging in, please call the Customer Help Desk on 1300 198 412, during business hours (Mon-Fri, 9am -5pm) or email askbelgravia@belgravialeisure.com.au
Not a member? Not a problem!
You can still sign-up for an online account to book and purchase a casual visit or group fitness class.
Attention customers,
We're very excited to be extending our weekend opening hours, commencing Saturday 21 November.
The 50m pool will be open until 7pm on weekends.
The Gym will be open until 4pm on weekends.
These extended hours will apply across all 5 of the City's pools, including;
- Andrew (Boy) Charlton
- Cook+Phillip Park Pool
- Ian Thorpe Aquatic Centre
- Prince Alfred Park Pool
- Victoria Park Pool
Phase 1 of our Summer safety plan remains in place, and you can read more about it here.
We can't to welcome the community of Sydney into the pool this weekend.
Not a 360 Member? Enquire now, and a customer service representative will be in contact soon. While you wait, trial the gym for free with a 3-day pass, by clicking here.
September marks the launch of our brand new Group Fitness Timetable.
This timetable delivers MORE classes, allowing you to get MORE active, MORE often.
Highlights include;
- Over 30 new classes available, across 3 world class facilities
- More Body Attack, Pump, Combat and Step than ever before
- GOLD classes are back
- Increased number of Spin classes across all 3 facilities
- AND MORE
Our staff are ready to help you with your fitness goals. We can't wait to see you soon.
A 360 PRO membership gives you access to 5 of Sydney's world class aquatic and recreation facilities, as well as access to all of the fitness classes mentioned above, pool and gym access, and so much more.
Click here to Join the Revolution
With free entry into the gym for non-members, additional group fitness classes scheduled, and special giveaways on the day, you do not want to miss the chance to trial everything the Fitness Centre at Ian Thorpe Aquatic Centre has to offer!
Saturday 17 April 2021, will see the fitness centre open its doors for a very special trial day.
Where: Ian Thorpe Aquatic Centre
When: Saturday 17 April
Time: 7:30am - 2:00pm
Offers available on the day include:
- Free access to the gym for non-members (360 Members, make sure you bring a friend for free!)
- Additional group fitness classes scheduled
- Fitness competitions running on the gym floor
- Most push-ups in 1min
- Fastest 200m row
- Prizes and giveaways up for grabs all day!
This is a day not be missed by fitness fanatics!
Register your interest
Group fitness schedule
| Class | Time | Location | Instructor |
| Yoga | 7:30am | Group fitness studio | Joanne |
| SPIN | 8:15am | Spin studio | Sam |
| HIIT | 8:30am | Gym floor | TBC |
| BODYPUMP | 8:30am | Group fitness studio | Raechel & James |
| BODYSTEP | 9:30am | Group fitness studio | Diana |
| SPRINT | 10:15am | Spin studio | Amanda |
| BODYCOMBAT | 10:30am | Group fitness studio | Caio & James |
| BODYBALANCE | 11:30am | Group fitness studio | Ethan & Kelly |
Attending the trial day
On arrival, please check-in and register at the reception desk.
If attending a class, please arrive 15mins early
Terms and conditions
- All customers attending Ian Thorpe Aquatic Centre are required to check-in using the Service NSW app.
- If attending a class, particularly non-members, please arrive 15mins early to ensure check-in can be completed prior to your class.
- Free entry is available for access to gym only. Entry into aquatic facilities will incur the regular casual entry fee.
- Access to select group fitness classes will be free for non-members, permitting availability spot in the class. This offer does not include aqua aerobics.
- Non members can secure a spot in a fitness class over the phone or in-centre.
Attention customers,
The Sauna and Steam room have now re-opened, and will be operating daily, between 9am and 7pm, with a closure for cleaning between 2pm-3pm.
Sauna and Steam room re-opening conditions of use
- All patrons using sauna or steam room must be wearing a wristband from reception.
- An appropriately-sized towel (must cover all areas of seating) is required for use.
- Customers must shower before use of the sauna and steam room.
- Maximum capacity of 2 people in each room (4 in total) at any time.
- Customers must exit the sauna or steam room after a 15 minute session and allow for others to use the amenities. You must then wait until a spot is available again.
- To ensure safety, customers are encouraged not to use the sauna or steam room for longer than a total of 30 mins.
- The sauna and steam room will be closed for cleaning between 2pm - 3pm daily.
- Lifeguards will conduct regular checks to enforce these rules. Anyone not following these rules will be asked to leave the facilities.
City of Sydney Leisure Centres will be extending their opening hours in 2021.
Commencing Monday 25 January, all Leisure Centres, including Andrew (Boy) Charlton Pool, Cook and Phillip Park Pool and Fitness Centre, Ian Thorpe Aquatic Centre, Prince Alfred Park Pool and Victoria Park Pool, will open until 8pm, daily*.
The current operating hours for the Gyms at Ian Thorpe Aquatic Centre, Cook + Phillip Park Fitness Centre and Victoria Park Pool will remain in place. Which include;
- Weekdays: 6am – 8pm
- Weekends: 7am – 4pm
Please note due to the public holiday on Tuesday 26 January, all Leisure Centres will revert to public holiday operating hours, 7am – 7pm.
Other important changes to programming to be aware of;
- There are no changes to the operating hours of the Hydrotherapy Pool at Cook and Phillip Park Aquatic and Fitness Centre
- There are no changes to the operating hours of the Program pools at Andrew (Boy) Charlton Pool, Cook and Phillip Park Aquatic and Fitness Centre and Ian Thorpe Aquatic Centres
- Swimming lessons will be running on Monday 25 January.
- There will be no swimming lessons on Tuesday 26 January, due to the public holiday
- There will be no Group Fitness Classes running on Tuesday 26 January, due to the public holiday
- Swimfit at Ian Thorpe Aquatic Centre will commence at 6pm on Monday 25 January
- Swimfit will not run on Tuesday 26 January, due to the public holiday
- Smifit will revert to a 6:30pm start as of Wednesday 27 January from here onwards
- View the 2021 Group Fitness Timetable CLICK HERE
*Please note times shown are the centre open times, Daylight Savings Time (DST). Various areas or sections within each facility may have specific opening and closing times.
Attention Customers,
In response to the recent COVID-19 outbreak linked to the Northern Beaches cluster, all City of Sydney Leisure Centres will be implementing necessary health and safety measures.
Measures that will be enforced as of Tuesday 22 December, include;
- 1 person per 4sqm social distancing rule in all dry facilities. Maximum capacities across all Leisure Centres will be updated to reflect this
- Lap Lane Capacities
- 25m lane = max. 5 swimmers per lane
- 50m lane = max. 10 swimmers per lane
- Recreation Lane = max. 15 people per lane
- Leisure Pools, Programme Pool and Hydro pool will also enforce the 1 person per 4sqm social distancing rule, maximum capacities will be updated respectively.
- Mandatory temperature checks are required upon entry
- Swim’n’Go Policy remains in place at all centres
- Check-in procedures will continue, using the NSW Service App. For more information about this procedure click here.
Our health and sanitisation practises remain in place, including, increased cleaning schedules and several sanitizer stations positioned around each centre.
Our primary continues to be the health and safety of our customers, our colleagues, and our community, who attend the City’s world-class aquatic and fitness centres.
We can’t wait to see you back at the pool and in the gym soon.
Regards,
Centre Management
Attention Customers,
This is to notify you of updates to previous communications that were shared in the 360 Members eDM, on websites, and on social media, regarding sun lounging at the City’s pools.
Unfortunately, after the developments over the last 24hrs associated with the COVID-19 cluster on the Northern Beaches, the ability to sun lounge at the City’s pools, including Andrew (Boy) Charlton Pool, Cook + Phillip Park Pool, Ian Thorpe Aquatic Centre, Prince Alfred Park Pool, and Victoria Park Pool will be delayed, and the Swim’n’Go policy will remain in place this weekend and until further notice.
As requested by NSW Health anyone who lives from The Spit Bridge in Manly to Palm Beach has been instructed to stay home for three days. For the safety of our fitness community, we strongly recommend this advice is followed.
We ask for your patience and understanding as we take these steps to protect the health of all of our customers, our colleagues, and our community.
Centre Management
