Customer Portal

Introducing our brand new, online customer portal - servicing all City of Sydney Leisure Centres.

360 members

360 member log in

You can now manage all aspects of your membership online. Book a group fitness class and check lane availabilities from any device.

How to set up your customer portal account:

  • Click the log-in button above
  • Your username will be the email address you signed up with
  • Your password will need to be updated. Click forgot / username password, and follow the steps to re-set. You will need your email address for this step.
  • Once your password is re-set, you can log-in to your account dashboard and manage your membership
  • Make sure you bookmark your account dashboard to easily book into group fitness classes and update your personal details

If you have any difficulties logging in, please call the Customer Help Desk on 1300 198 412

Our customer help desk operates

  • Monday - Friday: 8:00am - 6:00pm
  • Saturday - Sunday: 8:00am - 4:30pm

Not a member? Not a problem!

New customer sign up

You can still sign-up for an online account to book and purchase a casual visit or group fitness class.

COMING SOON: Parents with children in swimming lessons will also be able to access the new customer portal to manage their child’s swim school enrolment.